Knowing your consignees current requirements provides insight to deciding what service level as a shipper you choose.
All of us in the supply chain vertical are forced to be cost effective in all our tasks that we perform each day. At times, we only hear management say, “use the cheapest option” each and every day for months on end. We then have this drilled into our thought process and that is where the problems start.
As logistics professionals both on the shippers side and the carriers side we need to understand what our consignees needs truly are. Then, and only then, can we make an informed supply chain decisions regarding cost, transit time, insured value of the goods, and which carrier is the BEST FIT for that shipment on THAT PARTICULAR DAY.
A few simple questions is all it takes on the shippers side to meet their consignees needs:
1. When do you need the goods delivered by?
2. Is this a stocking order or is it for an installation?
3. What is the value of the goods for insurance purposes? (Different carriers have different liability limitations so you always need to validate the insurance coverage)
4. What happens if it arrives later then the carriers advertised transit time? You may want to consider shipping this as a Guaranteed Shipment – would you like a Guaranteed Delivery rate and transit time?
As a shipper or payor of the shipment, gaining basic insight as to what the consignees level of expectations are for the delivery, eliminates potential headaches after the shipment is sent out.
At Diversified Transportation Services we do this each and every day for our clients. That is just one of the factors that separates us from the competition.