The selection of a truckload logistics partner may have a lasting impact on the operations of your business. The implications go beyond the normal day-to-day activities, affecting your brand’s outreach and reputation. It is, therefore, necessary to take time and evaluate all available options. That way you are able to choose a truckload freight carrier that can fulfill your needs. With the industry making returns of $1.8 trillion in 2018, more and more companies are cropping up to have a piece of the pie. Here are seven factors to consider when choosing your logistics company.
1. Experience and Expertise
Deep knowledge of the truckload shipping industry plays a critical role in helping a freight carrier adapt to current market trends. It is crucial to find out how long the company has been in operation. An experienced truckload carrier has in-depth knowledge of the market, disruptive technology, and standard practices within the industry. The company chosen should be stable enough to withstand economic turmoil and shifts within the marketplace. Avoid a potential logistics nightmare by selecting an experienced freighter to handle your shipping needs.
2. Services Offered
Before heading out for a frantic search for your freighting partner, make sure you understand your specific logistical needs. The three most valuable commodities moved by the U.S. freight transportation system are machinery, electronics, and motorized vehicles. What freight services does your business require? Can the company you have selected handle all your needs, or will you require multiple truckload carriers? Compare the portfolio of your preferred company with other truckers within the region. It may be beneficial to partner with a truckload freight firm that offers multiple services on its platform.
A prospective shipping service provider must be competent in the delivery of their service. With the industry gravitating more to Freight as a Service (FaaS), most companies build their brand over assurance of quality service delivery. Your business success may depend on the timely arrival of your freight through your chosen trucker. Double-check the ability of the logistics company to adapt to your growing demands. An unreliable carrier only results in increased operational costs through late or spoiled loads.
Does your truckload freight carrier have high levels of service rates? Convenience within the business setup comes through cost, time, and quality service. Pricing is an essential determining factor when choosing a carrier to ship your freight. However, there are two additional items to tick off the checklist: quality and delivery time. Looking for the lowest truckload shipping rates may not always guarantee quality service as you get what you pay for. Keeping these three factors in mind may help you narrow down your options for a freight service convenient for your supply chain needs.
A business is only as strong as its operational networks. The right truckload freight company may help you grow and expand your brand through fast and quality delivery services. The freighter should have a sizable fleet of trucks to move your materials. Does the company have enough storage space and warehouses to accommodate your shipping needs? Additionally, the chosen logistics partner should also factor in your growth potential. They should have the capacity to handle your expansion into new markets and growth of your supply chains.
Choose a carrier with a higher safety rating for freight transport. Check out the condition of their fleet and their accident rates compared to the industry’s average. Shipping with a safe carrier can help build your business image, leading to increased revenues. Safety within the logistics industry depends on the integration of technology with trucking management systems. The electronic logging devices allow you to track the movement of your shipment at any specific time.
7. Customer Service
A shipping partner’s communication channels can have a significant impact on the delivery of services. You should endeavor to work with a team that is accessible and one that offers regular updates.
You can find more about the company’s reputation from its customers, suppliers, and employees. You can easily manage this through online reviews from their websites.
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Finding the right truckload freight company can be a daunting task. Luckily, these seven tips can serve as a guide that will help you choose the right strategic partner.