Feature: DTS handles over 4000 shipments per month.
Benefit: Because of our large shipping volume, we have increased
purchasing power with a large network of name brand carriers. We have
negotiated extremely competitive rates and we able to pass those savings
you. But the biggest benefit to you and your company comes from our experience.
When you handle this many shipments, you're bound to come across almost
every challenge at some point, Chances are, we've "been there done
that" and that can save you time and money on your next shipment.
Feature: Quality Assurance Department.
Benefit: We take the worry out of customer service. There
is no need to call for daily tracing, to receive a faxed status
report, or to log on to a carrier web site to trace your shipment.
DTS will trace every shipment daily to ensure accurate transit times,
rates and billing. If there is a problem with a shipment, your first
call will be from a DTS representative - not your customer!
Feature: Centralized dispatching.
Benefit: Our Dispatch Department acts as an extension of your
shipping department. We strive to select the carrier offering the best
combination of price and service on every shipment. We make our selection
based on your shipping requirements, transit-time needs, carrier insurance
and cargo liability requirements and a burning desire to improve service
to your customers. We stay in constant communication with your shipping
department and the selected carrier and then we verify every pickup to
ensure on-time service. Because we offer resources for all your transportation
needs, this will be the only call you need to make. One call for your
parcel, LTL, full truckload, rail, air and expedited services.
Feature: Centralized billing.
Benefit: DTS audits every freight bill as an added benefit
to using our services. Should a billing error or question arise,
we have a dedicated staff to research and request any additional
information you may need. You no longer have to feel like a number,
work your way through an automated billing department, or explain
to your customer, why the freight charges have suddenly and unexpectedly
increased. Let's face it, problems can and do occur. At DTS we take
them head on and you'll never feel left in the cold to handle a
situation on your own. Our goal is always prevention, but we'll
jump right in to help find a cure as well.
Feature: Dedicated Sales staff.
Benefit: Our Sales Representatives are not here to provide service
to DTS - they are here to provide service to you and your customers. If
you would like a quote, please click here
or call 310-521-1200.